Domain 1 - Policy and Strategy
Area of Effort 1.1 Diversity and Inclusion Efforts
- Action 1.1A Explicitly state and publicly communicate evidence of your company's commitment to disability inclusion and universal design, recognising intersectionality.
- Action 1.1B Support leaders to understand the value of disability inclusion and model inclusive practices.
- Action 1.1C Set SMART targets specific to disability-inclusion and use evidence to shape future action.
- Action 1.1D Support the development of employee-led disability networks and consult them in designing diversity and inclusion efforts.
- Action 1.1E Identify and engage with disability partner organisations to collaboratively develop sustainable inclusion practices.
Area of Effort 1.2 Disability Policy
- Action 1.2A Implement targeted recruitment of disabled people to enhance organisational understanding of inclusive recruitment practices.
- Action 1.2B Develop and implement a confidential, transparent, and supportive Reasonable Accommodation Policy.
- Action 1.2C Assign responsibility and accountability to staff members for coordination of supports for disabled staff.
- Action 1.2D Ensure leave policies allow for disability related leave which is not related to sickness.
Area of Effort 1.3 General Policies and Procedures
- Action 1.3A Review and update key policies to reflect importance of universal design and accessibility, including in the areas of IT, recruitment, and communications.
- Action 1.3B Offer flexible working arrangements to accommodate the needs of disabled employees.
- Action 1.3C Prohibit discrimination and promote respect for difference in HR procedures and company codes of conduct.
Domain 2 - Environment
Area of Effort 2.1 Technology
- Action 2.1A Embed WCAG standards and universal design principles in IT procurement criteria.
- Action 2.1B Conduct periodic accessibility audits on company websites/platforms and action recommendations.
- Action 2.1C Optimise accessibility features on company platforms and facilitate assistive-technology use through knowledge-building and IT settings.
Area of Effort 2.2 Physical Spaces
- Action 2.2A Embed accessibility and universal design in procurement criteria for new buildings and physical spaces.
- Action 2.2B Conduct accessibility/universal design audits of company buildings and action recommendations.
- Action 2.2C Provide welcoming and sensory-aware spaces that support flexible use.
- Action 2.2D Mandate accessible meeting and events spaces as standard.
Area of Effort 2.3 Organisational Communications
- Action 2.3A Communicate with staff through a variety of methods on the importance of an inclusive workplace and the availability of supports.
- Action 2.3B Promote and support accessible organisational communications with staff.
- Action 2.3C Take measures to ensure public communications are inclusive and adhere to accessibility standards.
Domain 3 - Training and Development
Area of Effort 3.1 Universal Design and Digital Accessibility
- Action 3.1A Design general training and development drives in line with universal design principles.
- Action 3.1B Provide role-based training on universal design and digital accessibility practices.
Area of Effort 3.2 Inclusive Recruitment & Disability Inclusion
- Action 3.2A Prioritise trainers with real-world knowledge of disability for delivery of training.
- Action 3.2B Mandate training and development for hiring managers and human resources on disability-inclusive recruitment practices.
- Action 3.2C Mandate training and development for senior leadership and line managers on disability inclusion in the workplace.
- Action 3.2D Establish cyclical disability equality training and development activities for all staff working in the organisation.
Domain 4 - Recruitment and Selection
Area of Effort 4.1 Application & Advertisement
- Action 4.1A Explicitly state the organisations commitment to diversity and inclusion, providing specific examples of disability inclusive company practice.
- Action 4.1B Provide clear and concise job descriptions using inclusive plain language and clearly outline the selection process.
- Action 4.1C Design flexible and accessible application processes, offering equity of opportunity for all to showcase their skills and experience.
- Action 4.1D Highlight opportunities to receive accommodations, offering contact details and accessible modes of communication for disability-related enquires.
Area of Effort 4.2 Recruitment & Selection Process
- Action 4.2A Use predetermined criteria based on job requirements to shortlist and assess candidates objectively.
- Action 4.2B Communicate opportunities to access reasonable accommodations and supports for each stage of the process.
- Action 4.2C Use flexible and accessible interview and assessment methods that offer equity of opportunity to showcase talent.
- Action 4.2D Provide timely information to all candidates regarding progress in the selection process.
Area of Effort 4.3 Onboarding & Induction
- Action 4.3A Ensure pre-employment checks align with job specifications and clearly outline the purpose of all checks to the candidate.
- Action 4.4B Provide training and support to line managers regarding their responsibilities in supporting new disabled employees.
- Action 4.3C Develop and communicate an induction plan to successful candidates, supported by clear accessible resources.
Domain 5 - Workplace Supports
Area of Effort 5.1 Universally Available Supports
- Action 5.1A Develop and communicate a broad range of supports available to all employees.
- Action 5.1B Establish a coaching/mentoring system within the workplace.
- Action 5.1C Reduce barriers to accessing employee supports in line with a universal design approach.
Area of Effort 5.2 Supportive Information-Sharing Environment
- Action 5.2A Regularly communicate the availability of accessibility supports, related responsibilities and the confidentiality of support procedures.
- Action 5.2B Support managers to appropriately respond to the sharing of disability-related information and initiate support processes.
Area of Effort 5.3 Supports for Disabled Employees
- Action 5.3A Conduct an employee-led workplace needs assessment to determine reasonable accommodations.
- Action 5.3B Create a mutually agreed action plan for the implementation and review of support.
- Action 5.3C Source financial resources to effectively implement action plans and informal supports.
- Action 5.3D Develop procedures for establishment/continuation of support in changing circumstances.
Domain 6 - Performance and Progression
Area of Effort 6.1 People & Performance Management
- Action 6.1A Design guidance and support for managers and teams which encourages clear communication and supportive engagement.
- Action 6.1B Ensure performance management processes and associated outcomes are inclusive and clearly communicated.